SFBU prioritizes wellness holistically, paying equal attention to students’ physical, emotional, mental and spiritual health. As one of the six pillars of the student experience, wellness is central to our ultimate goal of graduating mature, responsible and well-adjusted leaders. Take a moment to read about our commitment to your well-being.
 

two hands during counseling

SFBU Services Offered

Our comprehensive approach ensures that students can access resources and support to maintain a healthy lifestyle throughout their academic journey. This fosters a wider culture that promotes resilience, self-care and lifelong healthy habits.

We encourage all Bayhawks to make use of the following key resources:

  • Counseling Services: Licensed therapists provide individual and group counseling to support mental health, manage stress and address personal challenges.
  • Wellness Workshops: Regular workshops and seminars cover topics such as stress management, mindfulness, sleep hygiene, and substance abuse prevention.
  • Crisis Intervention: Immediate support and resources are available for students experiencing emergencies or crises.
9 am– 5:30 pm

Office hours, 
Monday-Friday

Students can access health and wellness program services by visiting our office.

 

Students and staff now have free, 24/7 access to virtual mental health support with TimelyCare. TimelyCare is a virtual health and wellbeing platform available that offers offers immediate access to medical advice, emotional support, wellness coaching and self-care tools — all at no cost and without needing insurance. These services are available to both staff and students. 
 

Sign up FOR TIMELYCARE
 

Dial 911 if you have an emergency.
 

San Francisco Bay University is committed to creating a diverse, inclusive, and equitable space where all students can thrive and bring their fullest self to campus. To this end, we endlessly value our students’ safety and well-being. Below is a non-exhaustive list of recommended safety and wellness resources:

 

Important numbers to call for assistance:
 

  • If you are experiencing or witnessing an emergency, call 911
  • Crisis Support: 1-800-309-2131 (24/7)
  • Mobile Crisis Team: 1-510-891-5600 (M-F, 8-6)
  • You can text ‘SAFE’ to 20121 to initiate contact 4 pm-11 pm 7 days a week
  • Homeless Hotline: 1-510-522-4663 (M-F, 9-5)
  • Alameda Police Department Non-Emergency: 1-510-337-8340 (24/7) – (Ask for the CARE Team)
  • California Peer-Run Warm Line: 1-855-845-7415 (24/7 non-emergency support)
  • 988 Alameda County Suicide and Crisis LIFELINE: 988 or 1- 800-309-2131 https://988alamedacounty.org/ (Calls to 988 are routed using the callers area code. If you want to be connected to the local center in Alameda County, you can always reach them directly on their local number 800-309-2131).
  • Not sure? Call 211
Available 24/7 (all day, every day):
  • Crisis Support Services hotline: 1-800-309-2131
  • National suicide prevention lifeline: 1-800-273-TALK (8255)
  • Mental health warmline: 1-855-845-7415
  • LGBTQ Trevor Project lifeline: 1-866-488-7386, or text "START" to 678-678
  • Mental health and substance abuse helpline, treatment referral, and information: 1-800-622-HELP (4357)
  • Parenting stress helpline: 1-800-829-3777
  • East Bay Alcoholics Anonymous hotline: 1-510-839-8900
  • Narcotics Anonymous Alameda County helpline: 1-510-444-HOPE (4673), Press 3
  • Magnolia Women's Drug Treatment: 1-510-547-1531

    Services with limited hours
  • Ongoing mental health and substance abuse services: 1-800-491-9099 (M-F, 8:30-5)
  • Mental illness helpline: 1-800-950-NAMI (6264) (M-F, 10 am-8 pm ET)
  • County substance use helpline: 1-844-682-7215 (M-F, 8 am-9 pm)
  • Alameda Family Services support center: 1-510-459-6134
Alameda Family Services behavioral health care clinic/emotional support warm line: 510-629-6210
  • Alameda County Behavioral Health
    • Alameda same-day clinic Fremont: Family Resource Center 39155 Liberty Street Suite G710, Fremont, 1-510-871-0043 (12:30-5 pm last walk-in at 4 pm. Please note that wait times may vary. Allow 2+ hours for evaluation.
    • Alameda County Behavioral Health Mobile Crisis Team (Monday-Friday 10 am- 8 pm): 1-510- 891-5600
    • Adult Outpatient Therapy: 1-800-491-9000 or https://www.fremont.gov/government/departments/human-services/family-services/adult-outpatient-therapy
    • If you are an adult between 21 and 59 needing outpatient therapy and have full-scope Medi-Cal, please call ACCESS at 1-800-491-9099 and request a referral.
  • Alameda County Mental Health Emergency Resources and Guidance Digital Brochure
  • ACCESS-Alameda County mental health and substance abuse services 1-800-491-9099
  • Crisis Support Services of Alameda County (24 hrs.) 1-800-309-2131
  • Deaf and Hard of Hearing (510) 225-7013 or (510) 984-16545 video phone
  • Family Education and Resource Center (FERC): https://ferc.org/
  • Violence & Abuse Available 24/7 (all day, every day):
    • National domestic violence hotline: 1-800-799-SAFE (7233) or 1-800-787-3224 (TTY)
    • Crisis line: 1-866-A-WAY-OUT (1-866-292-9688)
    • A safe place emergency phone line for domestic violence: 1-510-536-7233
    • Bay Area sexual violence hotline: 1-510-845-7273
    • National sexual assault hotline: 1-800-656-4673
    • Child abuse crisis and counseling like with support to parents and families: 1-415-441-5437
    • County hotline to report child abuse or neglect: 1-510-259-1800
    • Older adult, elder abuse and neglect response line: 1-510-577-3500 or 866-CALL-APS
  • Nationwide Hotline 1-800-273-TALK (8255)
  • National Alliance on Mental Illness: https://www.nami.org/
  • Resources in the City of Fremont for the Homeless/Hungry: https://www.fremont.gov/government/departments/human-services
Alameda Homeless Hotline:
  • The Homeless Hotline is a central phone line for people experiencing homelessness, at risk of homelessness, local businesses, and Alameda residents to call for assistance and support: 1-510-522-HOME (4663): 9-5 M-F, after-hours call 211
Shelters
  • St. Vincent de Paul 675 23rd Ave, Oakland 1-510-638-7600
  • YEAH Youth Shelter (up to age 25) 1744 University Ave, Berkeley 1-510-704-9867
  • First Presbyterian Church 2490 Grove Ave/Redwood Rd, Castro Valley 1-510-581-6203
  • South Hayward Shelter 27287 Patrick Ave, Hayward 1-510-586-6548
Food Security
  • Alameda Food Bank: 1-510-523-5850
  • Alameda Community Foodbank 1-510-635-3663
  • Berkeley Food Pantry 1-510-525-2280
  • Alameda Meals on Wheels: 1-510-865-6131
  • Mastick Senior Center Lunch Program: 1-510-747-7506
Alameda County MOBILE EVALUATION TEAM (MET)

The Mobile Evaluation Team (MET) is a collaboration between the Fremont Police Department, the City of Fremont Human Services Department, and the Washington Hospital Healthcare System. MET is a field-based response team that provides comprehensive and compassionate services to Fremont’s community members experiencing homelessness or mental illness. MET provides crisis intervention, de-escalation, guidance, and encouragement and connects community members needing assistance with local mental health and homeless service providers. MET works to support community members engaged in services to pursue healthy outcomes. The City currently has two fully staffed teams that work Mon-Fri dayshift hours and is in the process of expanding to provide additional coverage.

MET has one police sergeant, two police officers, one community service officer, and one licensed mental health professional assigned to the team.

MET Officers and Clinicians are tasked with providing the Fremont community with various mental health services and homelessness services. The following list is not exhaustive but provides a snapshot of the many duties MET is charged with:

  • Respond to calls for service involving subjects experiencing a mental health crisis and other calls for service in which MET officer experience or expertise would be beneficial.
  • Conduct follow-up with subjects who have been identified as possibly in need of mental health services.
  • Review and follow up on 5150 investigations as assigned by the MET Sergeant.
  • Assist the Department with long-term issues associated with the homeless community.
  • Attend appropriate ongoing training related to mental health issues, crisis resolution, de-escalation, or other topics deemed appropriate by the MET Sergeant and/or the Patrol Division Captain.
  • Be a resource to City personnel regarding calls for service involving subjects with mental health issues.
  • To provide appropriate training to Police personnel, in conjunction with the Training Unit, related to mental health issues, crisis resolution, de-escalation, or other topics related to the mission of MET.
  • Work with business owners and property managers to provide guidance for reducing crime and homeless-related issues occurring on their property.
Help with Finding Substance Use Treatment
  • Call Alameda County 24/7 Substance use Treatment and Referral Hotline at 1-844-682-7215.
  • National Substance Use Treatment Helpline 1-800-662-HELP (4357).

National Suicide Prevention Lifeline: 1.800.273.8255
The Disaster Distress Helpline: 1-800-985-5990
  • Text TalkWithUs to 66746 to connect with a trained crisis counselor
California Youth Crisis Line: 1-800-843-5200
 
Trevor Project (for LGBTQ youth): 1-866-488-7386
Trans Lifeline: 1-877-565-8860
Suicide Grief Support Helpline: 1-800-646-7322

The National Domestic Violence Hotline (24-hour): 1-800-799-7233

StrongHearts Native Helpline (7 am – 10 pm CST): 1.844-7Native or 1.844.762.8483
 
National Sexual Assault Hotline (24-hour) 1-800-656-HOPE (4673)

The National Human Trafficking Hotline (24-hour): 1-888-373-7888 or text 233733

Rape, Abuse & Incest National Network (RAINN) Hotline (24-hour): 1-800-656-Hope (4673)
 
Deaf/Hard of Hearing Lifeline (24-hour): Via TTF & Chat 1-800-799-4889
 
Poison Control: 1-800-222-1222
 
National Substance Use Treatment Helpline 1-800-662-HELP (4357)

Elderly Friendship Line: (for ages 60+): 1-800-971-0016
 
Know The Signs:
 
  • Know The Signs is a statewide suicide prevention campaign intending to educate on how to find the words to have a direct conversation with someone in crisis and how to move forward with finding help and resources.
  • Website: https://www.suicideispreventable.org/
     
Blackline:
 
  • Offers an anonymous hotline for the black, black LGBTQ+, brown, native, and Muslim community to confidentially report negative, physical, and inappropriate contact with police and vigilantes. *No one will be turned away from the hotline based on race*
  • Website: https://callblackline.com/
     
American Foundation for Suicide Prevention (AFSP):
 
  • AFSP explains how to discuss suicide loss, including helping suicide loss survivors, navigating grief, coping skills, and additional resources.
  • Website: https://afsp.org/
     
The Jed Foundation:
 
  • The Jed Foundation (JED) is a nonprofit that protects emotional health and prevents suicide for our nation's teens and young adults, giving them the skills and support they need to thrive today and tomorrow.
  • Website: https://jedfoundation.org/
     
Suicide Awareness Voices of Education (SAVE):
  • Works to prevent suicide through public awareness education, stigma reduction, and by serving as a resource to those touched by suicide.
  • Website: https://save.org/
     

Now Matters Now:
 
  • Provides support to those who are experiencing suicidal thoughts, difficult emotions, and or problems that feel unsolvable. They teach important skills to help individuals move through difficult times. These skills are not a replacement for counseling but are useful for most people going through difficult times.
  • Website: https://nowmattersnow.org/
     

Student Health Insurance

All students must have health insurance coverage for each term they are enrolled in and during semester breaks. Students enrolled in a 100% online modality are exempt from this health insurance requirement. Beginning September 1, 2024, SFBU offers international students health insurance coverage through Cigna Healthcare via International Student Insurance.

Domestic students seeking health coverage are encouraged to visit www.ehealthinsurance.com to identify options.

More information on SFBU Student Health Insurance